Showing posts with label Upgrading. Show all posts
Showing posts with label Upgrading. Show all posts

Wednesday, 22 April 2015

UPGRADING CONFIDENTLY WITH SYNAPSE CIRCUIT

Above: An iPhone user upgrading to the Samsung Galaxy Note 4 and VR Gear.
SYNAPSE CIRCUIT
IT’S THAT UPGRADE TIME!
THE SYNAPSE CIRCUIT GOLDEN RULES


Goodhour, Synapse Circuit Readers! It’s great to see you as always! Yes, indeed! I hope the weather has been treating you well as it has me here in bonnie London, UK!

Yes, it’s that upgrade time of the year... Okay, okay... It’s upgrade season all year round! Anyhoo, if it just so happens that you are due for an upgrade and unsure about where to go next then this is article is for you! Read on!

#Upgrade #Upgrading #Samsung #GalaxyS6Edge #GalaxyS6 #MotoG4G #Nexus6 #HuaweiAscendG7

THE SYNAPSE CIRCUIT HARD & FAST SET OF GOLDEN RULES UPON UPGRADING
Upgrading can be very, very stressful as you want to make the best possible choice for your money. Your friends will tell you this with the greatest of enthusiasm but what is good for your friends may not be necessarily good for your purposes – we’ll come to your purposes in due course... Here’s a set of Synapse Circuit Golden Rules upon upgrading...

1. Always look for the best deals with a network / carrier. The best way to ascertain whether or not you are getting a good deal is to look at the same make and model of any handset that you are interested in and see what all the networks are charging on a 24 month contract basis. Look at the inexpensive handsets on offer right up to the most costly; doing this should make you familiar with the differential factors that affect the price:-

The 64-bit Octocore processor is the highest standard on Android and iPhones these days followed by Quadcore and then dualcore and they are priced accordingly. Not all 64-bit smartphones are the same, so if you see one that costs £199 it may not be as powerful and as fast as one costing £750.

Then there is the camera; if the picture and video quality is of great importance to you then you can expect to pay for it. These days it’s the Android handsets that contain cameras with the largest megapixels (MP); from 13MP to 20MP. At the moment the iPhone has kept the camera at 8MP.

RAM is a very important factor. These days the premium Android handsets have a minimum of 2GB to 4GB of RAM. RAM helps to make interacting with the interface effortless thus avoiding slowdowns and stuttering = “lag”. RAM will also allow you to multitask between several different applications opened at once on your phone i.e. with enough RAM you should be able to go from one memory intensive app to another and another and another without the phone slowing down or stuttering the applications. Again, not all phones are made equally – not even at the top of the range!

Internal Storage is very important for not only the operating system i.e. Android, iOS (iPhone & iPad) and Windows it also stores your downloaded apps from respective app stores, photos, videos, sounds and downloads (pictures, video, PDF, sound and document file from other sources like Facebook, web pages and so on). These days the trend for the high premium end of Android phones is to start with 32GB of internal storage. Many manufacturers still have a 16GB minimum standard. The iPhone and some Android manufacturers have the following options for internal storage: 16, 32, 64 and 128 GB of internal storage. Naturally, the larger the internal storage capacity the higher the cost! Lately Samsung has jettisoned the 16GB standard for 32GB on its flagship premium handsets.

I think that the iPhone is ridiculous for the asking price to have 16GB as standard.

External Storage can be an important factor if you take a lot of pictures and videos. Then there’s storing files that you have downloaded from the Net! External storage options come in the form of a microSD card. Some manufacturers do not provide the option for a microSD card such as Apple and the iPhone and those that do tend to specify a capacity i.e. some allow up to 32, 64 and 128 GB. Usually the more expensive the handset allows for the highest microSD card capacity. Not having access to an external storage microSD card may be a deal breaker for you. But 32GB isn’t bad, plus there is a solution that is known as USB-On-The-Go which is basically a USB stick with a micro USB connector. Most Android phones will make use of USB-On-The-Go.

Screen Sizes & Resolution can also affect the cost of a handset. These days the typical screen for a handset starts out at 4.7 up to a little over 6 inches. 6 inch phones are known as phablets (phone meets tablet). Android phablets does not necessarily mean that you can negate an Android tablet as there are tablet specific applications that you will not get on the 6” handset.

Most Android phones can have a High Definition (HD) resolution from 720 x 1280 to full HD 1080p and Quad HD which is 1440 x 2560 also known as 2K. Another important factor of the screen is the pixel per inch = ppi. Currently, the highest ppi rating on a phone 577 on the Samsung Galaxy S6 and S6 Edge! The higher the pixels per inch the less you’ll be able to make out the little dots (pixels) that make up what you see on a screen. Let’s get it straight right now; the iPhone retina screen is dead!

It’s not as complicated as it may first appear but get to know the individual components of a smartphone to understand what it is you are paying for. Don’t think that that an inexpensive handset is going to be the equivalent of the top of the range if that’s what you are looking for. Otherwise budget handset can be a good thing!

You will find all the important attributes of a smartphone within the “specifications” section if you are looking online.

2. Don’t feel that you have to be loyal to a network you’ve stayed with for ex-amount of years! Get the best deal. If you want to change your network / carrier then don’t let the person at the other end of the phone change your mind. Again, look at the amount of data (Internet usage), calls and texts you are paying for and compare with other networks / carriers and the kind of phone you could have (rule number 1).

3. Make sure that when you cancel a contract you do it over the phone! Do not go into a store and cancel because the sales assistants will seldom tell you that you must cancel with Customer Services over the phone. And be sure to stop the direct debit on the same day that you cancel because the chances are the network you are with will take it regardless! I had that problem with Virgin Mobile. Never again will I take out any form of contact with Virgin Mobile.

4. It’s always a good idea to pop into a store to check out the latest handsets but do not feel under any pressure whatsoever when a sales assistant tries to use sales selling techniques on you. Just laugh at them! Most of the time these sales people are confidence tricksters; the trick, if you don’t know, is for the sales assistants to get the customer to keep saying “yes”. No! Do not fall for it. See what happened when I went with a friendto check out the possibility of a new handset (and to get a free power bar)with the network EE. Remember: There is a reason why the sales assistant is called precisely that and not Customer Assistant. All these tricksters want to do is guide your money into the cash register. It’s sad but true!

5. If you are going to pay more than £40 each month for a top notch phone then you better had get an unlimited something i.e. data (Internet usage), voice and / or texts.

6. Haggle! It’s worth trying to see what a network will offer to keep your custom or to have it. “What are you going to offer me to stay?” “I am thinking of leaving my current network because I am paying too much for such a small Internet data allowance... What can you offer me as a new customer?” If you decide to go with Three or Tesco mobile mention my name, Blue Gene / Synapse Circuit, and see if you can get a discount. “My friend, Blue Gene, says that you could do me a good deal as he has contracts with you...” I can’t guarantee anything but it is worth a try! Three and Tesco can be quite good by the way of offering an incentive. I have found that EE, Virgin and O2 aren’t flexible at all.

PURCHASING OUTRIGHT
Because the standard of Android handsets are increasingly high it means that what was once considered high-end is now available at a mid-range price. Such handsets are affordable and that means you can take out a SIM only contract that should give you more for your money!


Above: The Motorola super-budget smartphone, Moto G

I would advice to stick to known brands like Motorola and Samsung. I will give you a wholehearted recommendation to purchase outright and that is the Motorola Moto G 4G model. It features a quad-core 1.2 GHz processor, a 5” 720 x 1280 HD screen resolution with a 294 ppi rating, 8MP main camera that can record HD video up to 1280 x 720p, 8GB of internal storage, up to 32GB of microSD storage and the latest Android operating system which is version 5, codenamed Lollipop. Sure, the internal storage isn’t that great at 8GB but that is quite enough for most of – if not all – social networking apps like Facebook, G+, Instagram and so on plus a good amount of those free video / voice calling apps like WhatApp, LINE, Viber, Tango, etc. Besides, how many of those calling apps do you need? I have the 3G version and I can tell you that I’ve got a load of apps on it with 1.96GB to spare!

If you are able to purchase a handset outright for around £150 - £200 it will save you a bit of cash with a SIM only deal. Look for a good deal that offers unlimited Internet data as you can feel free to use those free video, voice, text and multimedia messaging apps without worrying that you have gone past your limit thus incurring extra charges!


Above: The brilliant Huawei (wha way) Ascend G7

The second handset that I will recommend checking out is the Huawei Ascend G7 for £199.95 you get a 5.5” 720 x 1280 pixels with a 267 ppi pixel density rating, quad-core 1.2 GHz, 16GB internal memory, 2GB RAM, 4G, and a potentially good 13MP camera that can record full HD video at 1920 x 1080p!

If I can find some other good bargains I will let you know! I try to review as many different handsets as I can!

TIP: Synapse Circuit Readers UK, watch out for a good deal with TalkTalk. I spoke with a representative on the street who stated that there is a possibility of an unlimited everything SIM only deal for £20! Hopefully this possibility turns out to be a reality!

LAST YEAR’S MODEL
If you are not the type of person that feels the need to get the very latest model then I would recommend that Samsung Galaxy S5 as it comes with a great 16MP camera and the LG G3 which has a 13MP!


Above: The Galaxy S5 launch. The Galaxy S5 is a great handset and very underrated. If someone gave me a free iPhone 6 or 6 Plus I would trade it in for the Galaxy S5. You know I would!

On the Three network you can get the Samsung Galaxy S5 with unlimited Internet data, texts and 600 voice minutes for £37 with an upfront cost of £9!

Sticking with Three you can get everything unlimited for £40 and no upfront cost!

Above: The stunning LG G3

Again, with Three the LG G3 is everything unlimited (Internet, calls and texts) for a brilliant £36! No upfront cost!


Above: The gorgeous Google / Motorola Nexus 6

You can’t really go wrong with those two handset mentioned above. I could also recommend the wonderful Google / Motorola Nexus 6 at £35 per month with Tesco mobile but you get 2GB of Internet data, 3000 minutes of talk time and 5000 texts. Try and haggle for 3GB of data for £35!

iPHONE?
I would advise anyone thinking of upgrading from an older iPhone model to the latest iPhone 6 & 6 Plus to forget it as owners of these models are getting rid of them in computer exchange shops around London! Why? In a nutshell Apple have taken the equivalent of the Robin Reliant, stuffed a V12 (a 64-bit processor) engine in it and given it a new shell. You would be paying good, good hard earned money for what I consider to be a “hacked” job. Apple is not a company of engineers nor is it a manufacturer. The iPhone is comprised of Frankenstein bits from other manufacturers such as Samsung! Apparently, Samsung is going to help Apple develop a decent screen for future iPhones. 200 Samsung employees are said to be tasked with the job of developing a new iPhone screen!

The iOS operating system seems half baked as it is unable to make proper use of full 1080p HD let alone Quad HD at 2560p! As for the apps? The Google Play Store have caught up with quality apps for the Android operating system for both handsets and tablets. The iPhone is out of date in its current state.


Above: More and more iPhone 6 & 6 Plus handsets are being traded in for better Android handsets.

Here’s proof that people are trading in the latest iPhone models (presumably for the latest Android handsets). iPhone6 / 6 Plus gets CEX’D up!

HIGH END
At the moment I can only recommend the following:-



Samsung Galaxy S6 Edge and the standard Galaxy S6 – the cameras should be the same! I have been taking the time to review it of late and I am enjoying it thus so far. I was hoping to bring you the last instalment of the review but I had such a busy day that I will deliver it to you later on today, 23rd April 2015. Thank you for your patience.

Samsung Galaxy Note 4; I reviewed it last year and it packs an almighty punch! Here’s the review: Synapse Circuit Galaxy Note 4 Review

I hope to bring you more reviews soon! I would like to get a hold of the LG G4, HTC One M9 and the Sony Z4 to name a few! Standby!

CONCLUSION
You should be able to look at what all the networks / carriers are offering to decide what’s the best option for you! I have gone with Three and Tesco Mobile as they had the best deals on the handsets that I were interested into at the time. Also I test many phones – not as many as I would like – so I have a bunch of SIM only contracts should I get the latest handsets to review!

I found Virgin Mobile to be conniving and troublesome. EE prices are way too much for what they are offering. O2 may be in the process of being bought out by Three and I can’t say that I like what it has to offer. And TalkTalk could be offering some good prices on SIM only contracts – especially if you have a broadband service with them!

I hope that you have found this article useful! If you have any questions you should know you can reach me through G+. And some of you know my Facebook profile. Look forward to chatting with you!

Thank you so much for reading Synapse Circuit!

Expect more reviews, news, opinions, competitions and more from Synapse Circuit! 

Thursday, 16 April 2015

EE PROS and CONS SYNAPSE CIRCUIT

 

Above: The Hammersmith Broadway Shopping Centre where you will find EE and an assortment of other carriers / networks offering various deals. Buyer beware...

SYNAPSE CIRCUIT
FREE POWEER STICK
vs.
UNWANTED HARD SELL STINK

Goodhour, Synapse Circuit Readers. How’s it going? I hope you have been enjoying the first real signs of spring! It has been gorgeous these last few days! I am back from a short break and feeling much, much better for it! I also hope that your tech projects are going well and that your tech is behaving as it should!

Welcome to Synapse Circuit Consumer Care! In the doghouse is... EE!

#EE #FreePowerStick #Upgrade #Upgrading #HardSell

AND NOW FOR SOME GOOD NEWS...

FREE POWEER STICK FOR EE CUSTOMEERS: YAY!
Earlier, on the 16th April 2015, my Lovely Friend (she shall remain nameless) and I went to an EE store based in Hammersmith in Central London purely by chance. As always I was curious to find out what’s new in the mobile device retail outlets. My Lovely Friend (as I call her because she is lovely) also happens to be an EE customer as far back when it was known as Orange. Anyway, she is due an upgrade this month and we took the opportunity to find out what deals were available to a long term customer that my Lovely Friend is! She’s a very loyal customer! But before we get to the upgrade...

Did you know that EE are giving away free Power Bars (okay, you got me... I renamed it “stick” for a catchy title...) to EE customers! Fortunately, my Lovely Friend qualified for this wonderful 2600 mAh battery charging power bar! Wunderbar! It was remarkably easy to get this EE Power Bar! Apparently, when it becomes defunct EE will give its customers a new one! Cool! Gee... I wonder if this will catch on to other UK carriers / networks... We live in hope!



From there my Lovely Friend enquired about her upgrade and things started to go askew... Read on!

HARD CELL:
THE STENCH OF DESPERATION...

Despite what this coalition government here in the UK says we are still in a recession of sorts... The situation is that UK families are relying upon food banks or face not being able to eat! Gosh! Golly! So, when you enter most shops these days you can cut the stench of desperation with a knife! The shop assistants – depending on the time of day – can look at you as though you are food; these people are hungry for a sale commission and they will pounce!

“Orange was 3G and EE is 4G and therefore you have a faster Internet connection...”

The shop assistant that sorted the Power Bar had the personality of a cardboard cut out. Oh, she was faking it! But she couldn’t fool me! The immaculately made-up “Essex Girl” type perked up when she heard “upgrade”! She was off (like a rocket)!

“Oh, I can see that you are paying a lot for your phone and I can reduce that cost for you today!” Wow! What’s on offer??? I was very enthusiastic to see what kind of deal my Lovely Friend could get – especially as a long term customer!

“What kind of handset are you after?”

“The Samsung Galaxy Note 4.”

“Okay... We do the Galaxy Note 4 for £48.49 and this includes:-

4 GB data
Unlimited text messages
Unlimited minutes
24 month plan

There’s an upfront cost of £69.99 but you don’t have to pay that today as it comes off in your next bill...”

“Ummm... Is that the best you can do? I was hoping for more Internet for that kind of monthly cost...”

“Oh, alright... How about the Samsung Galaxy A5? It’s just come out recently!”

“Ummm... I don’t know...”

I have to say that my Lovely Friend is not clued up about the market and had I not been there she would have probably gone for the Galaxy A5 because the sales assistant (sic) was really a confidence trickster. She was a smooth operator, I give her that, but she was bloody awful! She didn’t find out why my Lovely Friend was very specific about the Samsung Galaxy Note 4 and to offer the Galaxy A5 was a dumb move... But anything to make that cash register go “cher-ching” albeit virtual. My Lovely Friend has Parkinson’s and she finds that having a large screen on the Galaxy Note 2 very useful for composing and receiving text messages, viewing websites, videos, etc. The 5” Galaxy A5 would literally cramp her style. I was really angry with the sales assistant and held myself back from giving her a piece of my mind. She continued...

“Orange was 3G and EE is 4G and therefore you have a faster Internet connection...”

Can you believe that nonsense above??? Jesus wept! That is disgusting! My Lovely Friend has the 4G LTE version of the Galaxy Note 2 and when Orange switched to EE and the 4G transmitter my Lovely Friend would have reaped the benefits automatically. I know the sales assistant was desperate but how she went about her business was diabolical and disgustingly offensive! There was no attempt at ascertaining her needs whatsoever just as long as she (my Lovely Friend) made a commitment then and there to renew her contract with EE.

It’s because of such appalling sales assistants that one day we will be dealing with androids (a humanoid robot not to be confused with the Android operating system for mobile devices) – if the brick and mortar retail outlets aren’t superseded by virtual ones. I have to confess to enjoying being able to look at and play around with the demonstration models when it comes to gear! I do think that an android could replace these crap sales people quite easily!

RESEARCH
I can’t impress upon you more than to encourage you to do your research! Before I wax on you should realize that I am talking to those who feel intimidated by these pushy barely out of diapers sales people. They turn on the charm and try to make it look as though they are doing you a massive favour... Oooh, that little intake of breath to let you know that you could be making a mistake you might come to regret further down the line... Take home that new toy today! The EE assistant tried to offer yet another handset that comes with a “free” tablet which meant 2GB on the phone and 2GB on the tablet thus completely ignoring the request for more Internet data. Super-stupid!

For some reason many women of varying ages and mature men con themselves into thinking that all this tech-stuff is beyond their understanding and it is not! Forgive my well intentioned sexism here but if a woman can discern the best washing machine then she can do the same for mobile handsets and packages (monthly costs). I have women friends who are loyal to a particular brand of washing machine through trial / error and research; it's the same process! And it is the same with mature men... It’s like figuring out what kind of barbeque or garden shed to buy - whatever mature men are into these days.

ADVICE
First of all understand that you can, with a bit of patience, figure stuff out for yourself. Take your time!

1. When you want a new handset through upgrading or purchasing outright don’t be afraid of these shop assistants – for the want of a better word... In fact you should see them as confidence tricksters. I know... It is rather sad but that’s what many retail outlets have boiled down to. NEVER let a shop assistant push you around. Push them around! Make them earn their wages! If you are not sure don’t commit until you are sure that you are getting the best deal.

2. When your contract is up, for example, don’t feel intimidated to ask for good deal for your loyalty. Don’t go into a retail outlet with a view to renew your contract; instead you should go to try out handsets on display to get a feel for them. It is important to call customer services of your network to find out what they are willing to do for your continual custom. It is rare but possible that you might get deal through management discretion – it may not happen! At least you tried.

3. Don’t feel you have to stay with the carrier / network. If you can’t get the deal you want then cancel the contract! From your research you will have discerned much better deals! When you cancel the contract make sure that you do this on the phone with customer services. In my salad days I went into a Virgin Mobile store to get a new phone and to cancel the previous contract as I upped the data, voice minutes and texts. The assistant told me that he had cancelled but I learned that this was not the case! Cancel over the phone with customer services and do so before you get money removed from your account!

4.
Beware of “free gifts” that come with cheap handsets. You may be offered a “free tablet” for taking out a low budget phone. Very, very rarely does the consumer get good freebies with high-end handsets such as the Samsung Galaxy Note 4, the latest Galaxy S6 & S6 Edge, and the latest HTC One M9 and so on.

Many sales assistants think that you are stupid and will offer you something like the Galaxy Ace 4 with a 2GB data plan for about £26 (on average per month) and sweeten it with a cheap Android tablet for around £10 - £15 (2GB data plan) to make it sound like you’re getting the tablet for free. Essentially what the sales assistant has done is the “Two for the price of One” trick. The Galaxy Ace 4 won’t be anywhere near as powerful as the Galaxy Note 4 and the other high-end handsets mentioned above. Sales assistants will try to bamboozle you to think that you’re getting a bargain when you are not! You think, “Oh, great! I get a tablet too!” Once you get used to using your phone you will notice that it doesn’t store many apps, it’s not as fast like your friends Galaxy S6 or LG Flex 2 for example, the picture quality is crap (in comparison to other handsets) and that the microSD card (if you purchased one) isn’t meant to store and run apps on. Be careful!

5. When in doubt ask! Yes, even the sales assistants! Push them! Ask them what the differences are between the handsets you are offered. Read the Synapse Circuit reviews as I don’t mess around; I am not beholden to any sponsor that I have to misinform you. I will tell it to you straight! Send me an email and I will do my best to answer your query.

6. Think about your needs and be prepared to go a step or two further as the technology becomes even faster and more powerful. Do you want a strong camera? Do you want to be productive on the go i.e. do some word processing, spreadsheets, slide presentations, etc? A good sales assistant should give you the information you need to help you decide. I have noticed that when consumers come into a retail outlet without much of a clue the sales assistant will push just about anything your way. I did point out that the sales assistant at EE went from a high-end premium handset that is the Samsung Galaxy Note 4 to a mid-high Galaxy A5 without attempting to find out what my Lovely Friend needs are. My Lovely Friend loves photography and I am quite sure that she would have preferred the 16MP camera with optical image stabilization for sharper pictures – especially in low lighting conditions.

ENDGAME
It is a great shame that such sales assistants exist but they are there to assist money coming into the tills at the end of the day by hook or by crook (“crook” being the operative word). It’s only when you show that you have some knowledge will they attempt to be attentive to your needs. But there again, when you know what you want through conducting your own research then it’s a matter of them taking your money.

You would be surprised at how little the sales assistants know about the products. When I upgrade I tend to do so over the phone as I know what I want and I always push for the best deal possible. As you know I love to do some mystery shopping occasionally in order to let you know the pitfalls if you aren’t very experienced. I do like to test the knowledge of the staff. Sometimes it is amusing and sometimes I am left exasperated.

TIP
If you are going to pay over £40 for a contract you should be getting unlimited Internet data as part of the plan as well as unlimited voice minutes! I find that EE prices are crap! £48.49 for 4GB of data???? C’mon, they’ve gotta be kiddin’ right?! So far I think that Three offer the best deals on premium top handsets for roughly the same price or less – dependent on the handset! When you have a 4G connection you want to make the most of it whether you’re watching video, making calls via those free video, voice and messaging apps (WhatsApp, Viber and LINE to name a few), surf the Net and so on. You don’t want to worry about going over your data plan and sometimes resulting in a higher bill. What’s the point? What’s the point in having one of the best phones that money can buy and you can’t use it to the max???

That’s something to think about! Hey, you should have seen that sales assistant's face when I told her, "It's okay... We'll think about it..." She knows we're never going to upgrade through EE but in desperation she gave us her name and number just in case... I dunno... <shakes head and laughs>

Shop wisely! We are still Queen and King!

THANKS FOR READING...

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